Original delivery fees are refunded only if returns are for defective products, products that were not described accurately, or incorrect orders.
You are responsible for shipping the products back to us. We recommend using a trackable shipping method.
Individual products may be excluded from this guarantee. Check the product description before you place your order.
To start the return or warranty process you will need to provide the following pieces of information:
- BEDSLIDE serial number
- Order number and order confirmation.
- If a warranty or damaged product, images of the damaged part or components.
Please Email , call 888-807-0099 for customer service, or fill out the return form here
When confirmed and approved you will be provided with a return goods authorization (RGA) number. Attach this number with a copy of your order receipt to the product. For standard returns, ship your unused product, in its original packaging, to the address identified in our email. For warranties we will provide the steps appropriate for your particular warranty.